NowSpin Terms & Conditions — What You Need to Know Before You Play

The following conditions must be met to open and use an account at NowSpin:

• You must be at least 18 years of age must be met.
• All information provided must be accurate, complete, and kept up to date.
• Each person may only One Account manage.
• Your account is for your personal use only — playing on behalf of or in the name of a third party is strictly prohibited.
• It is solely the user's responsibility to keep their account password secure.

After registration, NowSpin may request identity verification (KYC) documents — such as a national ID, passport, or other valid document — at any time. NowSpin reserves the right to suspend withdrawals until the required documents have been submitted.

All financial transactions on NowSpin are processed in Bangladeshi Taka (BDT). The following conditions apply to all transactions:

• The withdrawal method must match the deposit method used.
• If there is an active bonus on your account, all wagering requirements must be met before a withdrawal can be processed.
• NowSpin may place a hold on payments for suspicious transactions until verification is complete.

NowSpin offers a range of bonuses and promotions. Each bonus comes with its own terms, which are provided alongside the offer. General bonus terms include:

• Wagering: The bonus amount must be wagered a specified number of times (typically 20x–40x) before any withdrawal can be made.
• Duration: Most bonuses are valid for 7–30 days. Any unused bonus will be forfeited once the validity period expires.
• Game Restrictions: Some games may not be eligible for bonus play, or may contribute at a reduced rate toward wagering requirements.
• Maximum Bet Limit: A maximum bet limit per spin/hand applies while a bonus is active.
• Withdrawal Limits: Withdrawals of bonus winnings may be subject to a maximum cap.

Loyalty Points & Cashback Program Terms on the Loyalty Points page for full details.

All games on NowSpin are powered by internationally certified RNG (Random Number Generator) technology, ensuring that the outcome of every spin or hand is entirely random and cannot be predicted by anyone.

• The RTP (Return to Player) percentage for each game can be found in the game's info section.
• If a game is cancelled due to a technical error, the wagered amount will be refunded in full.
• In the event of any ambiguity in the game rules, NowSpin's interpretation shall be final.
• Any disruption to an ongoing game caused by a loss of connection is the player's responsibility.

Tournaments and special events are governed by their own rules, which are announced separately.

The following activities are strictly prohibited and may result in immediate account closure and forfeiture of your balance:

• Operating multiple accounts (Multi-Accounting).
• Bonus Abuse / Bonus Hunting.
• Using stolen or third-party payment methods.
• Using any software or automated tools (bots).
• Money laundering or any unlawful financial activity.
• Attempting to manipulate or influence game outcomes.
• Harassing other players or members of staff.

NowSpin believes gaming should be a source of entertainment. We want every player to enjoy a safe and controlled experience. To support that, we offer the following tools:

• Deposit Limit: You can set your own daily, weekly, and monthly deposit limits.
• Play Time Limit: You can set limits on your continuous play time.
• Cooling-Off: A temporary break of anywhere from 24 hours up to 30 days can be taken.
• Self-Exclusion: Your account can be temporarily suspended for an extended break.

For more information on responsible gaming, Responsible Gaming View Page.

NowSpin is committed to protecting the personal information of its users. For full details on how we collect, use, and safeguard your data, Privacy Policyavailable here.

• All transactions are secured with SSL 256-bit encryption.
• Personal information is never shared with third parties — except where legally required.
• Transactions are monitored regularly to prevent financial fraud.
• Two-Factor Authentication (2FA) is available to enable.

NowSpin reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• Violation of the Terms & Conditions.
• Providing false or inaccurate registration information.
• Refusal to complete KYC verification.
• Upon detection of suspicious financial activity.
• Upon a user's own request for Self-Exclusion.

Upon account closure, any valid balance (excluding bonuses) will be refunded, provided no prohibited activity has occurred. Users may also request to close their account at any time.

Any disputes or complaints will be handled through the following steps:

• Step One: Via live chat or email ([email protected]) contact our support team.
• Step Two: If support is unable to resolve the issue, it will be escalated to the management team.
• Step Three: If a resolution cannot be reached by both parties, the matter will be referred to a neutral international arbitrator.